Privacy Policy

This Privacy Policy explains how Xenoscapers ("Xenoscapers," "we," "us," or "our") collects, uses, discloses, and safeguards personal information when you visit our website, contact us, or use our landscaping and hardscaping services.

Information We Collect

We collect information that you provide directly to us and information collected automatically.

• Contact and identifiers: name, phone number, email address, and any details you share in forms or messages.
• Project details: service interests, property type, budget, materials, and notes needed to provide quotes and services.
• Commercial information: quotes, bookings, invoices, and records of services.
• Usage and device data: IP address, browser type, pages viewed, referring pages, and general geolocation derived from your IP. We may use cookies or similar technologies to support site functionality and analytics.

How We Use Information

• Provide, operate, and improve our website and services.
• Respond to inquiries, schedule consultations, and deliver quotes.
• Send service updates and administrative messages.
• Personalize content and measure site performance.
• Comply with legal obligations and enforce our terms.

How We Share Information

We do not sell personal information. We may share information with trusted service providers who help us operate our business (for example: hosting, analytics, communication tools, payment and invoicing, or customer relationship management). These providers are authorized to process your information only as necessary to provide services to us. We may also share information to comply with law, protect rights and safety, or in connection with a business transaction.

Cookies and Analytics

Cookies and similar technologies help our site function and allow us to understand traffic and usage. You can adjust cookie preferences through your browser settings. Disabling some cookies may affect site functionality.

Data Retention

We retain personal information only as long as needed for the purposes described above, to comply with legal, accounting, or reporting requirements, and to resolve disputes.

Your Privacy Choices

• Access/Update: You may request access to or correction of your personal information.
• Marketing: You can opt out of marketing communications at any time by following unsubscribe prompts or contacting us.
• Cookies: Manage browser settings to refuse or delete cookies.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us to request deletion.

California Privacy Notice (CCPA/CPRA)

If you are a California resident, you have the following rights subject to certain exceptions:

• Right to know/access the categories and specific pieces of personal information we collected about you, the sources, purposes, and categories of third parties with whom we shared it.
• Right to delete personal information we collected from you.
• Right to correct inaccurate personal information.
• Right to opt out of sale or sharing: We do not sell or share personal information as defined by California law.
• Right to non‑discrimination for exercising your privacy rights.

To exercise your rights, please email us at xenoscapers@gmail.com or call +1 (310) 564‑6057. We may need to verify your identity to process your request. You may also designate an authorized agent.

Third‑Party Links

Our website may link to third‑party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective” date above indicates when this policy was last revised. Your continued use of our site or services after changes become effective signifies your acceptance of the updated policy.

Contact Us

For questions or requests about this Privacy Policy, contact us at xenoscapers@gmail.com or +1 (310) 564‑6057.